Payment for orders are due instantly. If Payments that are not cleared through Paypal within 7 day's the order will be cancelled for non-payment.
If you're not pleased with your purchase, we'll be happy to make an exchange within 15 days. the product must be in its original condition, including the box, and all the accessories. buyers is responsible for the returning shiping cost.
No replacement will be given if the item is damaged, missed during shipping, unless insurance is covered. The Company shall not be liable for any breach of warranty if the Buyer makes any further use of the Goods after giving such notice or alters or repairs the Goods without the agreement of the Company. Warranty does not cover for accident, water, abuse, misuse or other human error causing the product damage. Buyer is liable for labour and material charges where parts replaced.
Our goal is to make sure you are a happy customer.If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please leave us a positive feedback If you are not satisfied with your purchase in any way, Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. All negative feedbacks are taken as final sale meaning no returns, refunds, or warranties (If available).
VAT / Import Duty:
We do not charge any sales taxes and handling fees. In any event, we are not responsible for tax (VAT)/ Import Duties or any equivalent arises from the delivery transaction. Please check your local custom legislation and visit your local customs department website before purchases.
# We ship to worldwide expect for buyers from Hong Kong, Macau & China. We reserved the right to refuse to ship to any part of World.
# All orders are shipped via Hong Kong Post as Air Registered Mail unless otherwise specified.
# A tracking number will be provided upon request once the item is processed and shipped.
# We usually ship to shipping address that you registered on PayPal, if you want to change your shipping address, please add a gift address on Paypal. We are not responsible for wrong or undeliverable address.
# Normal delivery will take anywhere from 10 to 20 working days, some countries will experience longer delivering period because of the custom clearance process.
# Europe buyers please noted the delivery time may up to 30 working days.
# Local taxes maybe imposed by your countries once the item reaches your destination and we will not be held responsible if such a case occurs.
# Insurance is included in our item costs. Items will only be considered as "Lost" after 30 days, if such a case occurs, please contact us through eCRATER.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company, post office and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Please allow 3-5 Business day to process and ship your order out to you. we want to make sure your product is packaged well. thank you for your understanding. Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction If you want more items we can give you a little discount, thank you very much!